Christine Alder

778.991.0818

christine@christinealder.com

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Profile

I have stood out in previous positions due to exceptional customer care, a positive attitude and being someone who is extremely adaptable. I enjoy collaborating and working on ideas within team environments and also find working independently just as gratifying. I have clear ideas about designing effective composition, selecting dynamic components and developing creative concepts. Ideally, I would like to utilize my skills and creativity within a successful multi-media company that I can evolve with.

Skills

Programs

Adobe Creative Suite

Illustrator
Photoshop
Bridge
Dreamweaver
Flash
InDesign
After Effects

Adobe Acrobat Pro

Motion

Compressor

DVD Studio Pro

Pro Tools

Final Cut Pro

Web

XHTML

CSS

XML

PHP

Javascript

Actionscript

CMS

Wordpress

OS

Linux

MAC OSX

Windows XP/Vista

Other

Multi Tasker

Strong Work Ethic

Generates Ideas

Creative

Motivator

Resourceful

Leader

Genuine, friendly and sociable

Calm under pressure

Education

Senior Management Certificate - New Media Design and Web Development – BCIT - Burnaby, B.C. 2010

Professional Development

Reservation Sales Agent - Professional Distinction –Emerit - Vancouver, B.C. 2009

Customer Service - Professional Distinction –Emerit - Prince George, B.C. 2007

Professional Experience

Business Branding - Freelance - Vancouver, B.C. 2009

Close collaboration with clients to develop logos and branding for start up businesses.
Delivered creative concepts based upon clients needs and wants.
Guided clients through printing and composition.

Reservation Agent, Receptionist, Front Desk Ambassador, Customer Service Attendant - Coast Hotels and Resorts - Vancouver, Prince George, B.C. 2006

Multitasked several duties at a time such as online chat, email responses and telephoned reservation requests.
Implemented customer service practices within the call center to increase call volume therefore allowing front desk staff to focus on other duties.
Created a guest services training manual for new employees.
Handled cash transactions
Was often called upon to assist with duties in different departments.
Established close relationships with guests and other Coast Hotels Ambassadors.

Barista, Cashier - Starbucks - Prince George, B.C. 2005

Maintained a calm demeanor under extreme pressure.
Mentored through example
Handled cash transactions.
Consistent, efficient, and brisk when handling the bar and drive-through.
Creatively thought of ways to exceed the customers expectations and experience.

Interests and Volunteer Experience

Photography, film, theater, writing, travel and tourism, marketing and sales, not-for-profit and the human condition.
Sun Run volunteer – facilitated fitness advice and information to runners, lead runners on timed runs, motivated runners to meet personal goals - 2008 & 2009.
Little Mountain Baseball League - field duties, snack bar, painted the bleachers, photographed players for parents – 2009.